IT Servicedesk Administrator
Flügger is a proud producer and retailer of paint with a strong legacy, quality products, skilled employees, and loyal customers. At Flügger we have just launched our new strategy Flügger Organic, founded on sustainable production, products & packaging and with ambitious growth and optimization targets and with a strong digitalization agenda.
Who are you?
You have some experience in IT support or service desk roles, providing technical assistance to users and resolving IT-related issues. You are a problem-solver with strong communication skills and enjoy helping others with their IT needs.
You are comfortable with providing first-line IT support, handling user account management and troubleshooting hardware and software issues. You are eager to develop your technical skills and grow within an IT team.
Teamwork comes naturally to you, and you can explain technical solutions in a clear and simple way. You thrive in a dynamic environment and enjoy collaborating with different departments to ensure smooth IT operations.
What will you do?
- Provide first-line support to employees, troubleshooting hardware, software, and network issues
- Handle user account management, including password resets and access control
- Assist in the maintenance and configuration of IT systems and applications
- Support employees with Office 365, SharePoint, MS Teams, and other business applications
- Document IT issues and solutions to improve internal support processes
- Escalate more complex issues to second-line support when necessary
What do we expect?
- Fluent English (plus any Scandinavian language would be a huge advantage)
- Readiness to work in a schedule aligned with the opening hours of our shops (working in shifts, including a shift on Saturday once a month)
- Previous experience in IT support or service desk roles
- Basic knowledge of Windows operating systems and Office 365
- Understanding of IT security and basic troubleshooting skills
- Interest in cloud solutions and IT infrastructure
- Good communication skills and a customer-oriented mindset
- Knowledge of GDPR and data security best practices is an advantage
What do we offer?
- Full time employment
- Attractive salary (7000-9000 PLN gross monthly)
- Benefits package (sports cards, medical care, vacation subsidies, life insurance, employee discount)
- A great team ready to support you and teach you
- Opportunity to gain IT experience and develop your career
- Possibility to work in a hybrid model
- Great office facilities
- Unlimited parking space
- Fresh fruits and vegetables every day
- Our own cantine
- Flat organization
- Flexible working hours
Interested?
Please, send your CV in English. We will contact selected candidates on an ongoing basis.
Workplace: Gdańsk
Employment rate: Fulltime
Position: IT Servicedesk Administrator
For more information
Contact: Niels Aarup Ellingsøe
E-mail: niell@flugger.com
Phone: (+45) 25660077
In Flügger, we look solely at the combination of personal and professional qualifications when assessing a candidate’s eligibility. We value diversity in people, where everyone has the freedom to be themselves with equal opportunities.
About Flügger
Flügger group is an internationally listed company with a turnover of approx. than DKK 2.2 billion. and approx. 1700 employees across borders. About 500 of these work in Denmark. Our job is to develop, produce, market and sell paints, wood protection, wallpaper, painter's tools and much more in a professional quality while also helping our customers find the best solutions. We are not satisfied until our customers are satisfied.